Privacy Policy
Last updated: 9 September 2026
Ten Sol Software Pvt. Ltd. ("we", "us", "our") respects your privacy. This policy explains what information we collect on this website, why we collect it, how we use it, and the choices you have.
Information we collect
We only collect information you choose to give us, plus basic technical data:
- Details you submit in our growth-plan enquiry form: name, phone number, email address, business name, business category, the services you are interested in, and any requirement you describe.
- Contact you initiate by phone, WhatsApp or email, including the content of those messages.
- Technical and campaign data: IP address, browser and device type, pages viewed, referring page, and advertising parameters such as UTM tags and Google click identifiers (gclid, gbraid, wbraid), used to understand which campaign brought you here.
We do not knowingly collect information from children under 18.
How we use your information
- To contact you about your enquiry and prepare your growth plan or quotation.
- To deliver, support and improve the services you engage us for.
- To send service-related updates, invoices and follow-ups.
- To measure the performance of our advertising and improve this website.
- To meet legal, tax and accounting obligations.
Legal basis and consent
By submitting the enquiry form or contacting us, you consent to being contacted by phone, SMS, WhatsApp or email regarding your enquiry. You may withdraw this consent at any time by writing to info@tensolgroup.com.
Cookies and analytics
This website uses cookies and similar browser storage to remember your session and to record how visitors use the page. We also use measurement and advertising tools such as Google Analytics and advertising platform tags (for example Google Ads and Meta), which may set their own cookies and process data under their own privacy policies.
You can block or delete cookies in your browser settings. Some parts of the site may work less well if you do.
Sharing your information
We never sell your personal information. We share it only with:
- Our own team members who work on your enquiry or project.
- Service providers who operate on our behalf — hosting, database, email, CRM, analytics and advertising platforms — under confidentiality obligations.
- Authorities, where disclosure is required by law.
Data storage and security
Enquiries are stored in a secured, access-controlled database. Only authorised team members can view them. We use reasonable technical and organisational safeguards, though no method of transmission over the internet is completely secure.
How long we keep it
We keep enquiry data for as long as needed to serve you and to meet legal or accounting requirements, after which it is deleted or anonymised.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Email info@tensolgroup.com or call +91-9429692102 and we will respond within a reasonable time.
Third-party links
Our pages may link to other websites, including our main website and social profiles. We are not responsible for the privacy practices of those sites.
Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with a new "last updated" date.
Contact us
Ten Sol Software Pvt. Ltd. — for any question about this page, reach us at:
- +91-9429692102
- info@tensolgroup.com
- Plot No-20-A, U/G/F, Sewak Park Extn Rama Park, Uttam Nagar, Near Metro Pillar No-760, New Delhi, West Delhi 110059, India
